We are committed to levelling the playing field between the “have” and “have nots” to provide all South Africans with equal access to quality private healthcare. Our offering has been developed to eliminate gaps in cover and supported by a world class cloud-based service delivery model.

We believe that true wellness is a result of engaging in wellness activities, health screening, disease management as well as the protection of wealth and prudent financial planning leading to overall peace of mind for employees and employers.

We do not discriminate in our offering or service delivery model. The following; medical scheme, primary healthcare and gap cover clients can access our support, consulting and advisory services.

  • Corporate Clients
  • Individuals at corporate clients that are able to appoint their own brokers/consultants in accordance with the Medical Schemes Act
  • Individuals
  • Individuals/members of closed schemes on a no-cost basis as a courtesy funded by The Samsodien Foundation NPC

support

consulting

advisory service

Members of medical schemes, primary healthcare and/ or gap cover products, do not have to change their membership to benefit from the wide range support, consulting and value-added services. In most cases members can simply appoint Phoenix HC as their broker/consultant on record.

Clients will benefit from a cloud-based needs analysis process and a software search engine that searches for the most appropriate solution dependent on the healthcare needs. Detailed quotations and comparisons are typically produced within minutes.

The Vanilla

Approach

We believe that all members of medical schemes, primary healthcare and gap cover products should have access to the same service delivery model as members/employees that belong to corporate clients. Our systems, services and products was developed with this in mind.

Change is inevitable and when our clients leave companies or join new employers, become retired or self-employed, they can expect the same service from Phoenix HC.

Niche

Providers

Phoenix HC is recognised as an independent healthcare specialist and selected niche product providers utilising the tried and tested criteria below.

  • Financial Stability (solvency, reserves, net healthcare results)
  • Effective and Efficient Administration
  • Benefit vs Cost Considerations
  • Number of Options

Phoenix

Assist

Phoenix FSG cares for you and your family. We add value by offering all clients access to Phoenix Assist at no additional cost.

  • 24/7/365 Medical Advice Line
  • Trauma Counselling
  • Emotional Support
  • HIV Prevention, Rape & Assault Support
  • Emergency Response
  • Emergency Medical Transportation

Call Phoenix first for uncompromised, independent, cutting edge advice supported by a world call service delivery.

Let us journey through life together ensuring your family have access to uncompromised access to private healthcare.

“Under Our Wings” improving the quality of life.

pgrp wi 11
pgrp wi 17

Thank you for your interest in our Phoenix FSG!

Phoenix FSG provides a new generation type of consulting, advisory and support services by establishing a number of specialised subsidiary companies in the areas of healthcare, wellness, employee benefits, short term personal and commercial lines as well as life assurance and invest product lines.

We would like offer you a complementary full portfolio assessment. Kindly fill out the form and provide us with either a contact number or email address and one of our consultants will be in touch soonest.

Thank you for your interest in our Phoenix FSG!

Phoenix FSG provides a new generation type of consulting, advisory and support services by establishing a number of specialised subsidiary companies in the areas of healthcare, wellness, employee benefits, short term personal and commercial lines as well as life assurance and invest product lines.

We would like offer you a complementary full portfolio assessment. Kindly fill out the form and provide us with either a contact number or email address and one of our consultants will be in touch soonest.

"*" indicates required fields

First Name(s)*
Surname*
This field is for validation purposes and should be left unchanged.

Since appointing Phoenix as my medical aid broker in June 2022 I have experienced nothing but exceptional service.

I have been a member of Discovery Medical Aid since 1997. Over the 24 years since joining Discovery I have had several Medical brokers, most of whom provided between little to no service, generally not replying to emails or ignoring telephonic calls. Phoenix is different. They immediately respond to any queries and monitor the query until it is resolved.

When joining a medical aid a medical broker is automatically allocated to you and the cost of this broker is included in the monthly levy paid to the medical aid. I can strongly recommend that anybody who is a member of a medical aid switch their broker to Phoenix. By doing this you will at least receive some value for the monthly that is automatically deducted for payment of a medical broker.

M A Short

Although I have only been working with the Phoenix Group team for a few months, I have worked very closely with Clayton Samsodien on multiple clients. I have only experienced absolute professionalism and impressive efficiency from Clayton, who has an open, patient and friendly manner with everyone whom he interacts with. He is always willing to go the extra mile to assist his clients and their staff members with their requirements.

I would highly recommend the services of Phoenix Group.

Cherice Len

“Dealing with Clayton is always a pleasure. He ensures that he keeps in contact with me whatever my requests are and always ensures to communicate with me. His customer service is impeccable and that is extremely important to me.”

Beverley Williams

“My experience with Phoenix has been nothing short of incredible. After a near death medical incident I was faced with the rude awakening that my finances were not in check. Clayton was very hands on and supportive – he made what was a daunting and intimidating task for me – easy, effortless and quick. My finances are now all organised and in order and I can sleep knowing that one aspect of my life is taken care of and in good hands.”

Garth Brown