Phoenix Healthcare Consultants (Pty) Ltd. (Phoenix HC), an authorised Financial Service Provider (No. 51088), was awarded the Masthead Compliance Seal.
Phoenix HC achieved audit compliance scores of 100%, 99.19% and 100% for August 2021, March 2022 and June 2022, respectively.
Benefits to Consumers and Industry
Consumers can be certain that Phoenix HC has been evaluated on the regulatory requirements set out by the Financial Sector Conduct Authority, and has achieved an excellent standard of compliance.
Accreditation is re-evaluated every year and use of the seal is only renewed if the FSP maintains its high standard of compliance.
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Phoenix FSG provides a new generation type of consulting, advisory and support services by establishing a number of specialised subsidiary companies in the areas of healthcare, wellness, employee benefits, short term personal and commercial lines as well as life assurance and invest product lines.
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Since appointing Phoenix as my medical aid broker in June 2022 I have experienced nothing but exceptional service.
I have been a member of Discovery Medical Aid since 1997. Over the 24 years since joining Discovery I have had several Medical brokers, most of whom provided between little to no service, generally not replying to emails or ignoring telephonic calls. Phoenix is different. They immediately respond to any queries and monitor the query until it is resolved.
When joining a medical aid a medical broker is automatically allocated to you and the cost of this broker is included in the monthly levy paid to the medical aid. I can strongly recommend that anybody who is a member of a medical aid switch their broker to Phoenix. By doing this you will at least receive some value for the monthly that is automatically deducted for payment of a medical broker.
M A Short
Although I have only been working with the Phoenix Group team for a few months, I have worked very closely with Clayton Samsodien on multiple clients. I have only experienced absolute professionalism and impressive efficiency from Clayton, who has an open, patient and friendly manner with everyone whom he interacts with. He is always willing to go the extra mile to assist his clients and their staff members with their requirements.
I would highly recommend the services of Phoenix Group.
Cherice Len
Beverley Williams
Garth Brown
