Phoenix

Assist

Compassion and empathy are some core values at Phoenix FSG. In this spirit it is imperative for us to ensure that all our clients and their *families have access to a basic package of assist benefits irrespective of product or service membership. We are proud to provide the following benefits to our clients free of cost:

Phoenix FSG cares for you and your family. We add value by offering all clients access to Phoenix Assist at no additional cost.

  • 24/7/365 Medical Advice Line
  • Trauma Counselling
  • Emotional Support
  • HIV Prevention, Rape & Assault Support
  • Gender Based Violence (GBV) 
  • Emergency Response
  • Emergency Medical Transportation

Call Phoenix first for uncompromised, independent, cutting edge advice supported by a world call service delivery.

Let us journey through life together ensuring your family have access to uncompromised access to private healthcare.

“Under Our Wings” improving the quality of life.

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Additional

Wellness

Services

We believe the pathways to wellness include health engagement, awareness and participation. Phoenix Wellness strives to remove the barriers to entry to ensure everyone has equal access to improving their health and wellness ultimately improving the quality of life.

We have partnered with industry specialist providers to extend our offering to the following services.

  • Disease Management
  • Psycho-Social Counselling and Support
  • Lifestyle Coaching & Education
  • Workforce Wellness Reporting
  • Wellness Communication Material

Learn more about our integrated value and reduced fees should you participate in any of the Phoenix FSG offerings.

“Under Our Wings” improving the quality of life

Thank you for your interest in our Phoenix FSG!

Phoenix FSG provides a new generation type of consulting, advisory and support services by establishing a number of specialised subsidiary companies in the areas of healthcare, wellness, employee benefits, short term personal and commercial lines as well as life assurance and invest product lines.

We would like offer you a complementary full portfolio assessment. Kindly fill out the form and provide us with either a contact number or email address and one of our consultants will be in touch soonest.

Thank you for your interest in our Phoenix FSG!

Phoenix FSG provides a new generation type of consulting, advisory and support services by establishing a number of specialised subsidiary companies in the areas of healthcare, wellness, employee benefits, short term personal and commercial lines as well as life assurance and invest product lines.

We would like offer you a complementary full portfolio assessment. Kindly fill out the form and provide us with either a contact number or email address and one of our consultants will be in touch soonest.

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Since appointing Phoenix as my medical aid broker in June 2022 I have experienced nothing but exceptional service.

I have been a member of Discovery Medical Aid since 1997. Over the 24 years since joining Discovery I have had several Medical brokers, most of whom provided between little to no service, generally not replying to emails or ignoring telephonic calls. Phoenix is different. They immediately respond to any queries and monitor the query until it is resolved.

When joining a medical aid a medical broker is automatically allocated to you and the cost of this broker is included in the monthly levy paid to the medical aid. I can strongly recommend that anybody who is a member of a medical aid switch their broker to Phoenix. By doing this you will at least receive some value for the monthly that is automatically deducted for payment of a medical broker.

M A Short

Although I have only been working with the Phoenix Group team for a few months, I have worked very closely with Clayton Samsodien on multiple clients. I have only experienced absolute professionalism and impressive efficiency from Clayton, who has an open, patient and friendly manner with everyone whom he interacts with. He is always willing to go the extra mile to assist his clients and their staff members with their requirements.

I would highly recommend the services of Phoenix Group.

Cherice Len

“Dealing with Clayton is always a pleasure. He ensures that he keeps in contact with me whatever my requests are and always ensures to communicate with me. His customer service is impeccable and that is extremely important to me.”

Beverley Williams

“My experience with Phoenix has been nothing short of incredible. After a near death medical incident I was faced with the rude awakening that my finances were not in check. Clayton was very hands on and supportive – he made what was a daunting and intimidating task for me – easy, effortless and quick. My finances are now all organised and in order and I can sleep knowing that one aspect of my life is taken care of and in good hands.”

Garth Brown